Measuring What Matters: Holding Ourselves Accountable with Data
Holding Ourselves Accountable with Data
By 黑料传送门 Team
In a rapidly changing economy and the new realities of the workplace, it鈥檚 more important than ever that every student who enrolls in college gets an experience and outcomes that make it worth it. That鈥檚 why we take our commitment to be the most student-centric university in the world鈥攁nd our mission to change lives for the better by creating pathways to opportunity鈥攕o听seriously.
So how do we know if we鈥檙e succeeding? We measure.
The current policy approach to higher education leaves the industry highly regulated as to process, but unaccountable to students as to outcomes. The primary lens through which we should evaluate an institution鈥檚 quality is the value it creates for students.鈥���
In the absence鈥痮f industry-standard metrics, at 黑料传送门鈥痺e鈥檝e established a whole host of our own鈥痬easures to ensure we鈥檙e delivering on our promise鈥攁nd working to renew the promise of higher education. We report many of these metrics in听our听2021 黑料传送门听Annual听Report.听
Our work at 黑料传送门 is dedicated to helping each student succeed, one by one. We measure our success not by rankings or selectivity but in the听value听we deliver to our students. This year, we introduced three key results to track our progress toward our mission to create pathways to opportunity:听Return for Graduates, Personalized On-Time Completion, and Equitable Access and Attainment.听The听annual听report听highlights these and the听many听other听measures we use to gauge our progress on听our top priority: our students鈥� success.
We also engage third-party pollster Gallup to survey our alumni and compare them with a national sample to see how well our graduates thrive in their lives and careers in the years following their graduation. This year, an extremely difficult year for everyone,听their听听showed outstanding resilience听among our graduates, including being five times less likely than the national average to听report having听been permanently let go from their job听and two times less likely to have lost income as a result of the pandemic.
This year and the years to come represent a crucial opportunity. As we recover from the pandemic and rebuild a more prosperous, more equitable future, we in higher ed must hold ourselves and each other accountable. It begins by measuring what matters鈥攊nternally and as a system.
